Volsec Healthcare, Southend

Home Care Services By Volsec In Southend

Volsec Healthcare aims to provide personal care and supported living services, across Southend & Essex, to meet the care needs of individuals who may have a diagnosis of mild learning disabilities, physical disabilities, physical conditions and or Mental health conditions.

Our aim is to offer a bespoke service, delivered in a manner that respects the wishes, feelings and preferences of the service user and upholds their rights and dignity. We will do this by matching service user needs with appropriate staff and resources. To equip our clients with the knowledge, skills and ability, to take as fuller control of their lives as possible: thereby enabling them to feel more fulfilled in life through the range of opportunities offered.

Our priority is to ensure our services safeguard and promote the health, independence, welfare and quality of life of our service users.

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Our Objectives Are:

To ensure our services are highly personalised and have positive outcomes for the service user

To ensure the service is delivered in a non-discriminatory way and respects each service users’ rights to independence, confidentiality, privacy, dignity, fulfilment, make informed choices and to take risks

To ensure each service user is fully involved in society and the local community

To ensure friendships and family links are maintained

To ensure each service user’s values are respected in relation to religion, culture, race, ethnic origin, sexuality, sexual orientation, political affiliation, disability or impairment

To ensure the fullest quality of life for the service user by facilitating a structured but flexible programme of activities and social events

To provide a high-quality workforce who are supported and well trained

To ensure the service is well managed and acts on feedback from service users

Tackle some of the problems faced by vulnerable adults with special needs, leaving residential care or hospitals and transferring to supported living services

To enable vulnerable adults to develop their confidence and maintain their dignity, by retaining control of the care and support services they receive

Nature of Service

We are whole-heartedly committed to providing top quality services by continuous improvement in the level of the care and support we offer. This is achieved by employing and maintaining a quality workforce as well as the appointment of a dedicated staff training and development manager. Standards and training for our managers and staff are based on the national occupational standards for the care industry set by the National Training Organisation.

To ensure that we are fit for our purpose, the work of the staff team is consistently monitored and supervised. We examine our operations constantly to ensure that we are successfully achieving our stated aims and objectives. We therefore welcome feedback from all stakeholders (i.e. service users, staff, care professionals, carers, family members and friends) on all aspects of our operation.

Needs and Risk Assessments

Before we provide services, we ensure that a potential service user's needs, preferences and risks are thoroughly assessed. We aim to ensure that the care and support that Volsec Healthcare provides, meets the assessed needs of each service user. We ensure that needs and risks are re-assessed as frequently as necessary, and that the care and support provided have the flexibility to respond to changing needs or requirements. From the outset of the referral process, we seek to consult all relevant parties in the needs and risk assessment process.

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Volsec Healthcare, Southend

Our Objectives Are:

Nature of Service

Needs and Risk Assessments

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Our Location